ANALYSIS OF STUDENT SATISFACTION TOWARDS THE AVAILABILITY OF BOOKS IN THE LIBRARY AS A SUPPORT FOR THE LEARNING PROCESS AT MA PLUS NURUL ISLAM SEKARBELA

Abstract

This study aims to analyze the level of student satisfaction with the availability of books in the MA Plus Nurul Islam Sekarbela library as a support for the learning process. The study used a qualitative method with a case study approach through interviews, observation, and documentation. The results showed that student satisfaction levels varied by grade level. Tenth-grade students tended to be less satisfied due to the limited number of books and the unavailability of several subject textbooks. Meanwhile, eleventh- and twelve-grade students felt more satisfied because they were able to utilize other learning resources, such as teacher materials and additional references. The main factors influencing student satisfaction include the completeness of the collection, the relevance of books to the curriculum, the comfort of the library, and the teachers' teaching strategies. Therefore, to optimally support the learning process, we need to increase the book collection, conduct regular evaluations, and foster collaboration between teachers and library managers